In-Line Sharing Optimization, SEO and Conversion Rate

In an article intended for the SEO proficient (beginners be warned), Jesper Astrom (jesperastrom.com) cracks the mystery of in-line sharing optimization (in layman’s terms, the mystery of optimizing the entire purchasing process by making the act of “network sharing” a seamless part of the process itself). As Astrom puts it, “you give them a reason to share whilst making their decision,” thus naturalizing the online process of making purchases and enabling customers to feel further supported in their commercial choices – from getting the opinions of Facebook friends on a selection of dresses to boasting about the newest shoes they just bought.

In terms of Google Penguin [and other search engine algorithms for that matter], your rankings and thus also traffic for relevant keywords is increasingly needed to be natural and contextual. It needs to be the result of natural sharing.” How do you do this? Astrom suggests that you put the call to action for sharing in-line with the user journey to the primary conversion goal, meaning, for example, “embedded” in the actual checkout process itself. As you might have already been focusing on using landing pages to promote  online conversion rates, in-line sharing exists to amplify conversion rates at well.

Girl Shares Ice Cream with Golden Retriever PuppyFor most consumers, the anxiety of making purchases comes with the uncertainty of whether or not such a purchase is “necessary” (i.e. when you tell yourself, you need those pair of shoes). By allowing customers to engage in an action that lessens such purchasing-anxiety (for example, sharing amongst friends), you optimize rates of conversion.

With thorough examples, Astrom runs through the actual protocol of optimizing in-line conversion rates in his article, In-Line Sharing Optimization, SEO and Conversion Rate.

-Christopher Lin, lexity.com

Using Color on Your Website – and to Increase Site Sales

We thought we’d include a pretty interesting article about increasing site sales… through the use of color! “Content may be king – but unlike a king, content has to earn its power first. Once you have the right words, you need to present them with clarity.” Robert Asumendi (HEROweb and ecommerceblog.mightymerchant.com) runs through a concise protocol about the use of color on your website in an article dug up from September of last year. 

Petals of a Flower Shaded in All Primary ColorsAs just one tip, Asumendi recommends the common adage, “less is more.” More than anything, colored fonts should be used to highlight important keywords or aspects of your page and should not in any way be abused. The sophistication and polish of your website can easily be dismantled through the use of too much color. Use too much color and the luster of your website becomes, well, less lustrous. More than that, use too much color, and even if you’re using highly popular keywords (increasing your chances at a higher search engine ranking, SEO), visitors to your site will be averse to returning.

Suggestion: visit a few of your favorite websites and use their use of colors as a template for your own website.

Asumendi says, “In a trained graphic designer’s workflow, most of that organization happens before color is even considered. In other words, arrange your copy blocks, change font sizes, work with weights and styles, and then apply color as the final step when you need yet another level of differentiation.

To read more about using color for your online store’s website, read Asumendi’s article, Using Color on Your Website.

-Christopher Lin, lexity.com 

5 Simple (And Free) Ways to Improve Your Google Ranking

In an article dug up from May of this year, David Mielach for BusinessNewsDaily (@bndarticles), and via Sonam Lama (CEO of Achieve Visibility), provides insight into the ways in which any small business can improve its standing in google’s search rankings, even if you don’t totally understand what SEO (search engine optimization) entails.

Google IconMielach (referencing Lama) suggests both the use of WordPress and keyword research to increase your ranking on Google and most other search engines. Through the creation of a blog via WordPress (“the most SEO-friendly blogging platform,” says Lama), you provide more surface-area, so to say, for Google to crawl. Once your WordPress blog is created, discover “at least three relevant [and popular] keywords you want to target.

Content related to highly popular keywords should be used throughout your blog, and should sideline highlighted aspects of your business. This in turn increases the likelihood of your content (i.e. everything that your blog encompasses, including both posts and information linking or related to your business) rising to the top of any search query on a related topic, phrase or keyword.

But, wait.. there’s more that you can do to increase your business’s Google ranking. How? Read Mielach’s article, 5 Simple (And Free) Ways to Improve Your Google Ranking, to learn more!

-Christopher Lin, lexity.com

Who is Using Twitter and Why?

For the purposes of ecommerce, using twitter has become a necessity for the century. It’s a ship that we all should be jumping on, so to say. In a recent article for practicalecommerce.com, Armando Roggio analyzes several reasons for why any small business (or any business for that matter) should consider the adoption of twitter as a component of their marketing strategy.

Roggio notes “that about 90 percent of Twitter users followed at least one commercial brand, with 31 percent of Twitter users following one-to-five brands and 20 percent following six-to-ten brands.” The use of Twitter not only pertains to the creation and establishment of a brand image (from the reputation you create across your twitter account), but also pertains to the conversion of site visitors into site sales.

 ”When considered with the Pew data about Twitter user engagement and mobility, there may be an argument that Twitter could be a good channel for engaging mobile users with either flash sales or with contests,” says Roggio. The logic goes: the more appealing your marketing campaigns are from tweet to tweet, the more likely you are to convert “followers” into actual “customers.”

To learn more about Twitter usage, read Roggio’s article, Who is Using Twitter and Why?

-Christopher Lin, lexity.com

The 5 Most Critical Branding Elements, Ever

Matt Winn, Volusion.com, breaks down the essentials of branding in 5 easy and simple steps in a recent 3-minute vlog post. He says, “Your brand is a critical element of your online success. In order to tell the story of your business, you need to know what elements, in fact, make up your brand.”

Yet, more specifically, Winn highlights the need for an online business to shape and define the tone of their brand. “Are you professional, friendly, stodgy or more laid back?” Taking his logic a little further, all things brand-related (from the name of your business to the logo) should fully represent whatever you decide. If you’re selling, say, organic gardening products, and you’ve realized that the overall tone of your brand is intentionally cheery, optimistic and lighthearted, the brightness of the colors in your logo will, without a doubt, matter

Simply stated, to learn more, watch Winn’s 3-minute vlog post, The 5 Most Critical Branding Elements, Ever.

-Christopher Lin, lexity.com

5 Ways to Attract Customer Reviews

In an article for GetElastic.com dug up from last year, Linda Bustos highlights 5 ways to attract customer reviews. We’ll tell you from the get go, customer reviews are necessary for any online business. Why? As just two examples, Bustos says,
  • “Consumer surveys consistently show that people prefer shopping on sites that show customer reviews because it reduces their risk of purchasing a bad product” and
  • “Customer reviews reveal insights about the product that do not appear in the manufacturer’s description or even your own copywriting. This is very important in online shopping, as there is not a salesperson on hand to discuss the product.”
All this said, the act of writing a customer review falls under the categories of “evangelism” and “loyalty” – pivotal to maintaining the success of your online storeWhy? As a customer writes a review, they in effect share their experiences (a central component of customer evangelism), regardless of whether the review is limited to your site or extends out into their own personal networks. As well, and in the case of positive reviews, a customer review becomes (more than less) an act of a loyal customer. Let’s face it, writing a review takes time and energy. By writing reviews, then, customers actively “preach” their own dedication to your business. 
So how do you get more customer reviews? 
Consider one of Bustos’s tips:
  • Place calls-to-action on product pages: Why wait for a purchase? Ask shoppers to review products on product pages themselves. Some site browsers will own items they did not buy from you, or even experience them in a store (this sweater fits tight, try a size larger, etc).
Head to Bustos’s article, 5 Ways to Attract Customer Reviews, to learn more (like how it might be important to optimize reviewer usability and how to do that!)
-Christopher Lin, lexity.com

5 Ecommerce AdWords Tips from an Ex-Googler

Google AdWords shouldn’t seem as complicated as you think. In fact, AdWords can be incredibly cost-effective–“if done right”–as ex-Googler, Anton McCarthy says. All too often, key features of Google AdWords are overlooked and ignored, resulting in suboptimal results for the distribution of your online site. Put to the point, by ignoring these features, online stores become less relevant in Google searches.

Here are 2 ways you can fully take advantage of Google AdWords:

  • Use Ad Extensions to Improve Your Click Through Rate
    • One such example is a feature called ad sitelinks, which allows you to display additional links to pages on your site beneath your ad.” Ad Sitelinks increase the amount of space your ad takes up on the page, enticing more users to click on your ad. More space on a page? The result: higher CTR (click through rate).
  • Use Negative Keywords to Reduce Your Costs & Increase ROI
    • Negative keywords allow you to specify keywords for which you do not want your ads to appear.

For 3 more AdWords tips from an ex-Googler, visit Anton McCarthy’s guest post for shopify.com/blog, 5 Ecommerce AdWords Tips from an Ex-Googler.

-Christopher Lin, lexity.com

How to Increase Online Conversion by Catering to the Impulse Buyer

The internet is an impulse buyer’s heaven,” says Robyn Keegan, GrooveCommerce.com. Yet more importantly, it’s crucial to know just how to convert an impulse buyer. Robyn Keegan, in a May 2012 article, provides a multi-leveled strategy to snag an impulse buyer right when you see one. 

How?

Last Minute Sale AdvertisementConsider using time sensitive marketing. For example, ”a simpler way to achieve time sensitive marketing is to have your designer clearly state a deadline on the site’s creative. For example, your Memorial Day Sale banner should include a “Sale ends May 31st!”. By telling the spontaneous shopper that they only have a limited time to buy, they are more likely to purchase without taking the time to research or price shop.” All this said, you want to find reasons to give an impulse buyer to consider their purchases in a shorter time frame (that is, without essentially rushing a customer and leading them into a negative shopping experience).

What else? Visit Robyn Keegan’s post, How to Increase Online Conversion by Catering to the Impulse Buyer, to learn more ways to convert an impulse buyer!

-Christopher Lin, lexity.com

7 Ways to Get Unfriended on Facebook

Facebook Like Button Upside DownIn a clever article, Carla Young (@carlayoung, momeomagazine.com) details several ways to get unfriended on Facebook (i.e. the exact opposite of promoting customer evangelism… getting fans, customers and friends to reject your business altogether!). In order to effectively use Facebook as a means for marketing your business, avoid using the social media site as a form of unwanted solicitation.

The idea of social media is to BUILD relationships over time.” And with that, your online store should utilize social media as a means for interaction, not as a place to intensively pitch your products and services.

Similarly, it might be just as easy to post promotions for your products on your friends’ walls or through direct messages. Once again, however, Facebook is meant for social interaction – not for making “cold-call-like” sales.

To learn about five more ways in which your online store can lose friends on Facebook, read Carla Young’s article, Facebook Spammers… Really? Haven’t We Learned? 7 Ways to Get Unfriended on Facebook.

-Christopher Lin, lexity.com

A Personal Connection Improves Clickthrough Rates

What’s the best strategy when launching an email marketing campaign? Here’s a quick piece of insight from theemarketingblog.com…

The secret to a successful email strategy is to segment your list, personalize the message, keep it relevant and refrain from sending messages too frequently.” Instead of blasting out an email every few days (or, heaven forbid, every day), try and compartmentalize your contacts database. An email marketing campaign should, for simplicity, be subject- and contact-specific. Make it relevant to the end-user!

There’s more to an email marketing campaign, though. Head off to theemarketingblog.com and read their article, A Personal Connection Improves Clickthrough Rates.

-Christopher Lin, lexity.com